SMR Champagne Ottawa

Reviews of SMR Champagne Ottawa

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  alex kocsis Added 2017-07-13

  ★ ★ ★ ★ ★
  My personal experience is extremely honest and straight forward. I was visiting Ottawa for the Grey Cup. While the place was clean I can tell you that the staff will NOT go the extra mile to help you. Basically you are your own I suffered a head injury because the shower rod hit my head and made me bleed profusely. Guess what member of the staff says we are not liable but I can call you a cab or a ambulance. That's not help at all .They were more concerned with me checking out by 12 noon and running my AMEX card than helping me. My recommendation is you want someplace clean it will serve a need however if you seek help from their supposed to be "friendly" staff than good luck. I can honestly tell that they are more concerned with keeping their jobs than helping you. If you have a disagreement with them trust me from personal experience they will NOT help you. I grade the overall service a C or D. Clean room but service stinks good luck. I would choose another option if I were you.

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